Shipping Policy
Last Updated: July 2026
At OroDent, we are committed to delivering your order safely, quickly, and reliably. Please review our shipping policy below before placing your order.
Shipping Charges
We offer nationwide delivery across Pakistan.
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Standard Shipping: Rs. 199 per order
Any free shipping promotions will be clearly displayed on our website during eligible campaigns.
Order Processing
Orders are typically processed within 1 business day after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation notification along with tracking information (where available).
Delivery Time
Our estimated delivery time is:
3–5 business days for most cities and regions across Pakistan.
In rare cases, deliveries may take up to 7–8 business days due to factors beyond our control, including:
- Remote delivery locations
- Weather conditions
- Public holidays
- Courier operational delays
- High order volumes
We appreciate your patience if unexpected delays occur.
Order Tracking
Once your order has been shipped, you'll receive tracking details so you can monitor your shipment.
If you need assistance tracking your order, our support team is always happy to help.
Shipping Address
Please ensure that your shipping address, phone number, and other delivery information are accurate before completing your purchase.
OroDent is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
Failed Deliveries
If a delivery cannot be completed because:
- The customer is unavailable,
- The shipping address is incorrect, or
- The courier cannot reach the customer after multiple attempts,
additional shipping charges may apply for re-delivery.
Delivery Delays
While we work with trusted courier partners, delivery times are estimates and cannot be guaranteed.
OroDent is not responsible for delays caused by courier services or events beyond our reasonable control.
Need Help?
If you have any questions regarding your shipment or delivery, please contact our support team.
Email: support@orodent.co
Phone / WhatsApp: +92 309 8311055
Or visit our Support page on the website, and we'll be happy to assist you.
Thank you for choosing OroDent. We appreciate your trust and look forward to delivering your order safely.
