Terms of Service
Last Updated: July 2026
Welcome to OroDent. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or purchase our products.
1. Eligibility
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
2. Products & Services
OroDent offers cosmetic oral care products intended to help improve the appearance of your smile.
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, slight variations in packaging, product appearance, or color may occur without affecting product quality.
We reserve the right to modify, discontinue, or update any product at any time without prior notice.
3. Orders
By placing an order, you agree that:
- The information you provide is accurate and complete.
- You are authorized to use the selected payment method.
- Your order is subject to acceptance and product availability.
We reserve the right to refuse, cancel, or limit any order due to pricing errors, suspected fraud, stock availability, or any violation of these Terms.
4. Pricing
All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.
Prices, promotions, and discounts may change without prior notice.
5. Payments
We accept the payment methods displayed during checkout.
Orders will only be processed after successful payment confirmation or order verification for Cash on Delivery (COD), where applicable.
6. Shipping
Orders are typically delivered within 3–5 business days across Pakistan.
In rare situations, deliveries may take up to 7–8 business days due to courier delays, remote locations, weather conditions, public holidays, or other unforeseen circumstances.
For complete details, please refer to our Shipping Policy.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Due to hygiene reasons, opened or used oral care products cannot be returned unless they are received damaged, defective, or incorrect.
8. Product Usage
Our products are intended for cosmetic use only.
Please follow all instructions provided with the product.
If you have braces, veneers, crowns, gum disease, sensitive teeth, or any other dental condition, we recommend consulting a qualified dental professional before using our products.
Discontinue use immediately if you experience irritation or discomfort.
9. Whitening Results
Individual whitening results vary depending on factors such as natural tooth shade, staining, oral hygiene, diet, and consistent use.
OroDent does not guarantee identical results for every customer.
10. Intellectual Property
All content on this website, including but not limited to:
- The OroDent name
- Logos
- Product names
- Images
- Graphics
- Videos
- Website design
- Text and content
is the property of OroDent and may not be copied, reproduced, distributed, or used without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, OroDent shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products.
Our total liability shall not exceed the purchase price of the product giving rise to the claim.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Third-Party Services
Our website may contain links to third-party websites or services.
OroDent is not responsible for the content, privacy practices, or policies of third-party websites.
14. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective immediately upon being posted on this page.
Continued use of our website after updates constitutes acceptance of the revised Terms.
15. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any disputes arising from the use of this website or our products shall be subject to the jurisdiction of the competent courts of Pakistan.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Email: support@orodent.co
Phone / WhatsApp: +92 309 8311055
Or visit our Support page on the website.
Thank you for choosing OroDent. We appreciate your trust and look forward to helping you smile with confidence.
